Refund policy

Return Policy

We offer a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition in which you received it — unworn or unused, with tags, and in its original packaging. You will also need the receipt or proof of purchase.

If your product is eligible for our “satisfaction or money back” guarantee, you are not required to return the product unused.

To start a return, you can contact us at contact@gorevixx.com.

If your return is accepted, you will be responsible for paying the shipping costs.

If you have any questions regarding returns, you can always contact us at contact@gorevixx.com.

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Damages and Issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we can evaluate the issue and make it right.

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Exceptions / Non-returnable Items

Unfortunately, we do not accept returns on sale items or gift cards.

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Exchanges

The fastest way to ensure you get what you want is to return the item you have. Once the return is accepted, you can make a separate purchase for the new item.

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Refunds

We will notify you once we have received and inspected your return, and we will inform you whether or not the refund was approved.
If approved, you’ll be automatically refunded to your original payment method within 10 business days.

Please remember that it may take some time for your bank or credit card company to process and post the refund.

If more than 15 business days have passed since your refund was approved, please contact us at contact@gorevixx.com